The office is responsible for many activities in a business, the most important of which include the quick and smooth procedure of order processing, on-time invoicing, on-time collection, and payment of accounts payable. When office procedures are simplified and workflow provides for effective communication between the office, warehouse and delivery dock, the office operates efficiently and the work can be completed with less staff.
The Office Procedure program breaks down each office position into its desk responsibilities, thereby showing each individual how and when to perform designated tasks in a more efficient, timely and effective manner. Outcomes from the implementation of an Office Procedure program are:
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